Compare plans using your actual electricity or gas usage, not just the advertised discount, and check the estimated annual cost, rates, supply charges and any conditional discounts. Look for exit fees, contract terms, payment requirements and whether your concessions or solar feed-in arrangements will carry across. Ask the new retailer to confirm the transfer date, and keep your final bill from the old provider in case of billing issues. You can compare available offers through Energy Made Easy or Victorian Energy Compare, depending on where you live.