In Wollongong, compare your current plan and usage with offers on the Australian Government’s Energy Made Easy website, and ask retailers whether a cheaper time-of-use or tailored plan may suit your household. Contact your retailer early if you’re having trouble paying, as hardship programs may offer payment plans or other support. NSW residents experiencing financial difficulty may also be able to apply for Energy Accounts Payment Assistance (EAPA), subject to assessment and availability. Check eligibility with Service NSW and your retailer, as support is decided according to your circumstances.