If you are struggling to pay, contact your electricity retailer and ask about its hardship program, payment arrangements or available concessions. Your state or territory may also offer energy rebates, but eligibility and amounts depend on your circumstances and are decided by the relevant government department. For independent help, contact the National Debt Helpline on 1800 007 007 or use its local service finder. You can also check Energy.gov.au or your state government website for current support options.