In Geelong, Powercor usually manages the local electricity network, but your retailer sets the plan, rates and billing, so check your bill’s usage, tariff, meter reading and billing period first. Compare available offers using the Australian Government’s Energy Made Easy website, and ask your retailer whether a payment plan, hardship program or cheaper tariff may suit your circumstances. If you hold a valid Victorian concession card, check whether an energy concession or Utility Relief Grant Scheme application may apply; eligibility is assessed by the relevant department or retailer. An electrician can also check unusually high usage or faulty appliances.