Compare the bill’s usage in kWh with your previous bills, and check whether the meter reading is actual or estimated. Look for changes to your tariff, supply charge, billing period, seasonal usage or any overdue balance, as these can affect the total. If the reading or charges appear wrong, contact your electricity retailer and ask for an explanation or review. Concession or hardship support may be available depending on your circumstances, so check your state or territory government’s guidance and energy.gov.au.