Compare the usage, daily supply charge and rates on your bill with your previous bills, allowing for seasonal changes and any change in household usage. Check whether your plan is still competitive using your state or territory’s official comparison service, such as Energy Made Easy or Victorian Energy Compare. Your retailer can explain billing changes, estimated meter readings and available payment support, but prices depend on your location, tariff and contract. If you are struggling to pay, contact the retailer early and check government concessions through the relevant official website.