An energy retailer sends your bills, manages your account and buys electricity or gas for your property, while the local distributor maintains the poles, wires and pipes. Before switching, compare the plan’s usage and supply rates, discounts, fees, contract terms, solar feed-in tariff and estimated annual cost—not just the headline discount. Check whether the offer suits your payment habits and ask about hardship support, concessions and flexible payment options if needed. You can compare electricity plans through Energy Made Easy or Victorian Energy Compare, depending on where you live, and confirm details with the retailer before signing.