Start by checking recent electricity or gas bills so you can compare plans using your household’s actual usage, not just advertised rates. Look at usage charges, daily supply fees, discounts, contract conditions, exit fees, solar feed-in rates and whether prices can change. Energy Made Easy is the Australian Government’s comparison tool for most states and territories, while Victorian households can use Victorian Energy Compare. Before switching, check the retailer’s customer support and hardship options, and contact the retailer directly if you need help understanding a plan.