What should I check before choosing an energy retailer?

29 Oct 2026, 13:56
Q A Reader Asker

What should I check before choosing an energy retailer?

A WattWise Team Answered by

Compare the estimated annual cost, usage and supply charges, discounts, contract terms, exit fees and any conditions attached to the advertised price. If you have solar, check the feed-in tariff and whether the plan suits your export pattern, rather than choosing on that rate alone. The Australian Government’s Energy Made Easy website can help compare available offers using your usage details. Before switching, confirm the retailer’s customer support and hardship options, and ask the retailer to explain anything unclear.

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