What should I check before choosing an energy retailer?

15 Oct 2026, 13:26
Q A Reader Asker

What should I check before choosing an energy retailer?

A WattWise Team Answered by

Compare the plan’s usage and supply rates, discounts, fees, contract terms and any conditional payment requirements. Check whether the retailer offers suitable solar feed-in rates, flexible payment options, concessions or hardship support for your circumstances. Use the government’s Energy Made Easy comparison tool to review plans in your area, and read the retailer’s Basic Plan Information Document before signing up. Confirm how prices can change, what happens if you move, and whether a cooling-off period applies; your retailer can explain the specific terms.

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