What should I include in an energy retailer checklist before switching plans?

10 Sept 2026, 00:30
Q A Reader Asker

What should I include in an energy retailer checklist before switching plans?

A WattWise Team Answered by

An energy retailer checklist should cover the supply charge, usage rates, time-of-use periods, discounts, contract terms, fees and any exit costs. Check whether the plan suits your household’s usage, solar exports, concession arrangements and payment preferences, and compare estimated annual costs rather than headline discounts alone. Confirm the retailer’s hardship support, billing options and complaints process, then read the offer documents before agreeing. You can compare available plans through the Australian Government’s Energy Made Easy website, and ask the retailer to clarify anything that is unclear.

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