Gold Coast electricity bills can rise because of higher usage, seasonal air-conditioning, changing tariffs, estimated meter readings or a retailer price change. Check your bill for the billing period, daily usage, tariff and any discounts, then compare available plans through the Australian Government’s Energy Made Easy website. Energex manages the local electricity network, but your retailer handles billing questions, payment plans and complaints about charges. If you hold an eligible Queensland concession card, check the current government criteria, as any rebate or assistance depends on your circumstances and approval by the relevant authority.